Job Summary
The Senior Specialist, Benefits & Wellness is responsible for coordinating employee benefits programs and ensuring compliance with all applicable laws and regulations. This role requires strong expertise in navigating multiple payroll and HRIS systems, maintaining data integrity, and supporting employees with benefit and payroll-related inquiries. The position works closely with Human Resources and Payroll teams to provide guidance and resolve complex issues.

Job Responsibilities

• Handle confidential employee data securely and in compliance with regulations.
• Respond to employee questions regarding benefit plans, payroll deductions, eligibility, and processes via email and phone with professionalism and accuracy.
• Navigate and validate data across multiple payroll and HRIS systems, including Workday, ADP, PeopleSoft 9.2, and others, ensuring accuracy and resolving discrepancies.
• Run and review billing reports for accuracy; prepare invoices for payment and submit for approval promptly.
• Maintain internal benefits databases and ensure data integrity between external administrative systems.
• Identify and resolve data inconsistencies and integration issues across systems.
• Collaborate with carriers, third-party administrators, and internal teams to resolve benefit and payroll concerns.
• Manage benefit deduction reports and coordinate with payroll teams to ensure accurate and timely deductions.
• Conduct benefit orientation sessions for new hires and annual enrollment.
• Support annual enrollment processes and special projects, including Leave of Absence (LOA) backup for healthcare professionals.
• Run weekly 401(k) funding process and assist with retirement plan administration.

Key Skills

• Ability to maintain confidentiality and handle sensitive information.
• Strong communication skills for handling complex inquiries and explaining payroll deductions clearly.
• Advanced Excel skills, including VLOOKUP, pivot tables, and basic formulas.
• Ability to manage multiple priorities in a fast-paced environment.
• Comfort navigating multiple HRIS and payroll systems and understanding data flows between systems.

Qualifications

• Associate’s Degree plus 2–5 years of experience OR High School Diploma/GED plus 4–7 years of experience.
• 2–5 years of experience in payroll or benefits administration (payroll experience strongly preferred).
• Experience with large enterprise systems (Workday payroll and benefits preferred; ADP and Oracle experience a plus).
• Background in employer-side benefits administration and compliance.
• Experience in a large organization (20,000+ employees) managing complex integrations and data flows.