Manager, Language Operations Recruiting

Welcome to AMN Healthcare — Where Talent Meets Purpose

Ever wondered what it takes to build one of the largest and most respected healthcare staffing and total talent solutions companies? It takes trailblazers, innovators, and exceptional people like you.

At AMN Healthcare, we don’t just offer jobs — we build careers that make a difference.

Why AMN Healthcare? Because Excellence Is Our Standard:

• Named to Becker’s Top 150 Places to Work in Healthcare — three years running.

• Consistently ranked among SIA’s Largest Staffing Firms in America.

• Honored with Modern Healthcare’s Innovators Award for driving change through innovation.

• Proud holder of The Joint Commission’s Gold Seal of Approval for Staffing Companies since 2006.

Job Summary

The Manager, Talent Acquisition – Language Services will lead and evolve a high‑volume, service‑oriented recruiting function supporting a globally distributed Language Services organization. This role is responsible for driving hiring outcomes, strengthening leadership accountability, and balancing data‑driven execution with strong people leadership and team engagement.

The ideal candidate is an experienced Talent Acquisition leader who can coach and develop leaders, ensure recruiting teams consistently hit hiring goals, and adapt strategies across different cultures, geographies, and regulatory environments. This role plays a critical part in ensuring the organization has the right interpreters and language professionals in place to support growth—today and in the future.

Job Requirements

Talent Acquisition Leadership & Team Performance

• Lead and develop a recruiting organization consisting of 4 direct reports (2 Supervisors, 2 Leads) and a total team of ~20 recruiters
• Drive accountability across supervisors and recruiting teams, ensuring consistent performance against hiring goals
• Coach and develop leaders to strengthen ownership of team results and KPI attainment
• Balance operational rigor with motivation and engagement—serving as both a data‑driven leader and team “cheerleader”

Strategy, Operations & Process Improvement

• Ensure the recruiting function is streamlined, scalable, and aligned with business goals
• Transition recruiting operations and reporting to Workday, replacing Salesforce-based workflows
• Partner with the business to develop and adjust sourcing and hiring strategies based on monthly hiring demand
• Lead adoption and effective use of recruiting tools and platforms, including Jobma for interviewing
• Support expansion of recruiting efforts beyond Mexico and Costa Rica through Employee of Record (EOR) partnerships, including partial sourcing support

Global & Cross-Cultural Recruiting

• Build understanding of international recruiting environments, including:
  • Cultural differences
  • Local labor laws and work rules
  • Country-specific compliance requirements
• Partner effectively with global stakeholders to support current and future recruiting markets

Data, Metrics & Reporting

• Own hiring performance metrics, including monthly hiring targets (average ~11 hires/month)
• Use data to identify trends, diagnose gaps, and recommend changes to sourcing and recruiting strategies
• Hold supervisors accountable for team performance, including KPIs tied to incentive/bonus programs
• Provide regular reporting and insights to hiring managers and business leaders

Stakeholder & Candidate Experience

• Partner closely with business leaders, hiring managers, HRBPs, and recruiters to anticipate talent needs
• Deliver a high‑touch, personalized candidate experience throughout the hiring lifecycle
• Provide consistent communication and transparency to stakeholders on candidate status, process, and results

Required Experience & Qualifications

• 5+ years of Talent Acquisition, recruiting, or service‑industry leadership experience
• 3+ years of people management experience, including managing leaders
• Proven success leading high‑volume or goal‑driven recruiting teams
• Strong ability to use data and metrics to drive recruiting outcomes
• Experience working cross‑functionally with business leaders and HR partners

Preferred Experience

• Talent Acquisition leadership experience (strongly preferred)
• Language Services, healthcare, or regulated industry experience (plus)
• Familiarity with interpreter qualifications, licensure, or certifications
  • CCHI or national interpreter certifications a plus
• Experience supporting or scaling international recruiting teams
• Change management or recruiting transformation experience

Key Skills & Attributes

• Strong accountability mindset with the ability to coach and develop leaders
• Service‑oriented, responsive, and highly collaborative
• Results‑driven and comfortable managing shifting hiring goals
• Analytical and data‑savvy, with the ability to translate insights into action
• Engaging leadership style with the ability to motivate and energize teams
• Comfortable navigating ambiguity, growth, and evolving global needs

Our Core Values

Respect ● Passion ● Continuous Improvement ● Trust ● Customer Focus ● Innovation

At AMN Healthcare, our diversity, equity, and inclusion philosophy is grounded in the belief that we should respect all voices, seek different perspectives, and succeed when we act together as a positive force for all of humanity. AMN Healthcare strives to foster a workplace of belonging where all team members can be their authentic selves, where we can apply our collective skills to innovate solutions that empower the future of care. AMN Healthcare is an equal opportunity employer.