Sr. Business Systems Analyst (MarTech & Omnichannel)

ID: Req21227

Location: TX - Dallas

Welcome to AMN Healthcare: Where Your Career Becomes the Next Big Success Story!

Ever wondered what it takes to build one of the largest and most successful healthcare staffing and total talent solutions companies?  It takes trailblazers, innovators, and amazing people like you.  At AMN Healthcare, we don’t just offer jobs; we pave the way for incredible careers.

Why AMN Healthcare?  Because You Deserve the Best:

  • Forbes Recognition: We don’t just make lists; we make headlines.  AMN Healthcare proudly claims a spot on Forbes’ prestigious lists not once, but twice!  We’re among the “Best Large Employers for Women,” a testament to our commitment to excellence.
  • SIA Approval: Acknowledged by Staffing Industry Analysts (SIA) as one of the “Rapidly Advancing Staffing Firms,” we have no plans to decelerate in the future.
  • Incredible Futures: Join a team that doesn’t just talk about building the future; we’re shaping it.  Discover how AMN Healthcare is crafting incredible futures, one amazing career at a time.

Job Summary

 The Senior Business Systems Analyst is a member of the Omnichannel Marketing Technology team that is driving a center of excellence change across the organization. This individual will work with multi-functional teams to define, compile, and analyze product requirements of Omnichannel projects and MarTech platforms. The ideal candidate can analyze business processes, translate business processes into product requirements, and educate business users by adopting new processes. 

Job Responsibilities 


  • Collaborates with cross-functional teams to develop, review, or edit requirements, business processes, and recommendations related to projects and or process improvements. 

  • Works closely with business partners to identify and improve opportunities to use information and technology to improve business processes. 

  • Identifies strengths and weaknesses and makes recommendations for improvements. 

  • Elicits solution requirements using interviews, requirements workshops, surveys, business process descriptions, use cases, business analysis, task and workflow analysis. 

  • Develops user stories, defines acceptance criteria, tests, and details new features and functionality. 

  • Transforms functional requirements into technical design at all technology levels. 

  • Helps end-users test the solution and sets up test data. 

  • Solicits feedback from departments and customers after going live to prioritize future improvements. 

  • Provides support for internal users of assigned platforms. 




Minimum Work Experience 

  • 5+ years as an individual contributor in business operations, data reporting, and analytics system implementation. 

  • 5+ years with large-scale software integration & implementation projects. 

  • Familiarity with MarTech & Business Intelligence platforms: PowerBI, Blueshift, Salesforce, Twilio, Sendgrid, Snowflake. 

  • LEAN, Agile, or Business Process RE-engineering experience and/or certification. 



Key Skills 

  • Broad literacy with business intelligence methodologies and strong skills for learning and adapting standard processes in imperfect environments. 

  • Demonstrated ability to act in a consultative role to understand functional business processes, and related information technology needs and to develop solutions and delivery proposals. 

  • Outstanding interpersonal skills, with the ability to build a rapport with people on all levels. 

  • Knowledge of relational and dimensional database structures, theories, principles, and practices. 


Our Core Values 

Respect Passion Continuous Improvement Trust Customer FocusInnovation  

At AMN Healthcare, our diversity, equity, and inclusion philosophy is grounded in the belief that we should respect all voices, seek different perspectives, and succeed when we act together as a positive force for all of humanity. AMN Healthcare strives to foster a workplace of belonging where all team members can be their authentic selves, where we can apply our collective skills to innovate solutions that empower the future of care. AMN Healthcare is an equal opportunity employer. 


Pay Rate: $74,500 - $88,500 Salary

Final pay rate is dependent on experience, training, education, and location.

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