Job Summary

The Operations Coordinator I, International Search is responsible for the processing and coordination of all activities associated with International Nurses for United States Citizenship and Immigration Services (USCIS) immigration and English Support, including but not limited to filing and printing petitions to coordinating English examinations. This position ensures all assigned nurses are moved through the immigration pipeline accordingly as well as completing English Support exams as needed.

The position will be hybrid with 2 days/week onsite.

Job Responsibilities

 United States Citizenship and Immigration Services (USCIS) Tasks

• Candidate files will be assigned by the Immigration Manager weekly.   

• Document all emails, calls, and activities.

• Prepare and collate visa applications: draft United States Citizenship and Immigration Services cover letter, form I140, form ETA9089, and exhibits and have manager review and sign; Save all documents in an electronic folder in BOX; Copy full pack and prepare courier label.  

• Perform other immigration tasks as directed.  

English Program Tasks

• Flag new POST National Council Licensure Examination (NCLEX) candidates pending English each week and send initial communication. 

• Register POST National Council Licensure Examination (NCLEX) candidates pending English in English Proficiency Education platform.

• Attend bi–weekly meetings with the English Education vendor team. 

• Track and monitor educational progress for all candidates in the platform, bringing any concerns or issues to the Manager to ensure the candidate is on track to schedule and pass an English Proficiency Exam.

• Communicate regularly with assigned candidates both by phone and email. 

• Perform English exam-related tasks as directed.  

• Willingness to flex to other roles within the Operations team as required and based on the most urgent needs of the business including immigration, credentialing, and licensure.  

Key Skills

• Attention to Detail
• Customer service
• Adaptability
• Ability to multi-task
• Excellent communication skills

Qualifications

Education & Years of Experience

• High School Diploma/GED plus 0-2 years of work experience

 

Additional Experience

• Proficiency in Microsoft Office
• Experience in a customer service role

 

Work Environment / Physical Requirements

• Work is performed in an office/home office environment.
• Team Members must have the ability to operate standard office equipment and keyboards.

 

AMN Healthcare will provide reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job.

Our Core Values

Respect ● Passion ● Continuous Improvement ● Trust ● Customer Focus ● Innovation

At AMN Healthcare, our diversity, equity, and inclusion philosophy is grounded in the belief that we should respect all voices, seek different perspectives, and succeed when we act together as a positive force for all of humanity. AMN Healthcare strives to foster a workplace of belonging where all team members can be their authentic selves, where we can apply our collective skills to innovate solutions that empower the future of care. AMN Healthcare is an equal opportunity employer.