Onsite Account Manager

ID: Req21455

Location: DC - Washington

Welcome to AMN Healthcare: Where Your Career Becomes the Next Big Success Story!

Ever wondered what it takes to build one of the largest and most successful healthcare staffing and total talent solutions companies?  It takes trailblazers, innovators, and amazing people like you.  At AMN Healthcare, we don’t just offer jobs; we pave the way for incredible careers.

Why AMN Healthcare?  Because You Deserve the Best:


  • Forbes Recognition: We don’t just make lists; we make headlines.  AMN Healthcare proudly claims a spot on Forbes’ prestigious lists not once, but twice!  We’re among the “Best Large Employers for Women,” a testament to our commitment to excellence.
  • SIA Approval: Acknowledged by Staffing Industry Analysts (SIA) as one of the “Rapidly Advancing Staffing Firms,” we have no plans to decelerate in the future.
  • Incredible Futures: Join a team that doesn’t just talk about building the future; we’re shaping it.  Discover how AMN Healthcare is crafting incredible futures, one amazing career at a time.

Job Summary

    The Account Manager manages day-to-day Managed Services Program (MSP) processes, cultivates client relationships, and consults on staffing needs by partnering with AMN Recruiters and Associate Vendor to source and confirm qualified local clinicians.

    *This role will support a client in the Washington, DC area and requires being on site 5 days a week.*

    Job Responsibilities

    • Manages clinician access and terminations to facility programs including badging, software, charting, and medication weekly.
    • Acts as liaison for onsite travel and local clinicians to address any concerns and work to resolve with internal partners including clinical, credentialing, and payroll.
    • Assist to build and maintain clinician orientation packet documentation.
    • Participates in orientation as needed to assist educators with larger class sizes and discuss important administrative action items with the class.
    • Partners with Recruitment and Associate Vendors through accurate order details and unit descriptions to ensure adequate candidate file flow so all staffing needs are filled within contract timeframes.
    • Effectively communicates with clients to ensure timely and accurate updates on open orders, candidate availability, confirmed placements, and contract expiration dates.
    • Advises recruitment and associate vendors through accurate order details and unit descriptions to ensure adequate candidate file flow so all staffing needs are filled within contract timeframes.
    • Establishes and maintains effective communication with hospital clients to provide timely updates on open orders, candidate availability, confirmed placements, and contract termination dates.
    • Reconcile orders using Shiftwise and other technology to increase accuracy and booking process momentum.

    Key Skills

    • Keen attention to detail, along with strong organizational skills and the ability to prioritize & execute a plan
    • Flexible, willing, and able to keep up with changing priorities


      Education & Years of Experience

      • Associate's Degree plus 2-5 years of work experience OR High School Diploma/GED plus 4-7 years of work experience

      Additional Experience

      • Experience in the healthcare staffing industry
      • Experience in the Account Management and Recruitment
      • Experience in managed services oversight, large account program management
      • Working knowledge of Vendor Management Service (VMS) tools

      Work Environment / Physical Requirements

      • Work is performed in an office/home office environment.
      • Team Members must have the ability to operate standard office equipment and keyboards.

      AMN Healthcare will provide reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job.

      Our Core Values

        ● Respect ● Passion ● Continuous Improvement ● Trust ● Customer Focus ● Innovation

        At AMN Healthcare, our diversity, equity, and inclusion philosophy is grounded in the belief that we should respect all voices, seek different perspectives, and succeed when we act together as a positive force for all of humanity. AMN Healthcare strives to foster a workplace of belonging where all team members can be their authentic selves, where we can apply our collective skills to innovate solutions that empower the future of care. AMN Healthcare is an equal opportunity employer.

        We have learned of fraudulent activities where bad actors masquerade as recruiters, offering fictitious job opportunities in exchange for service or processing fees. Please exercise caution and due diligence when reviewing job offers. Verify the sender's email address carefully. AMN representatives will always communicate via official company email accounts and never through free email services such as Yahoo, Gmail, or Hotmail. Additionally, AMN representatives do not and will not require applicants to provide any form of payment to accept a job offer, including but not limited to any service or processing fees.

        Pay Rate: $23.00 - $28.50 Hourly

        Final pay rate is dependent on experience, training, education, and location.

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