Contract Manager

ID: Req21262

Location: TX - Dallas

Welcome to AMN Healthcare: Where Your Career Becomes the Next Big Success Story!

Ever wondered what it takes to build one of the largest and most successful healthcare staffing and total talent solutions companies?  It takes trailblazers, innovators, and amazing people like you.  At AMN Healthcare, we don’t just offer jobs; we pave the way for incredible careers.

Why AMN Healthcare?  Because You Deserve the Best:

  • Forbes Recognition: We don’t just make lists; we make headlines.  AMN Healthcare proudly claims a spot on Forbes’ prestigious lists not once, but twice!  We’re among the “Best Large Employers for Women,” a testament to our commitment to excellence.
  • SIA Approval: Acknowledged by Staffing Industry Analysts (SIA) as one of the “Rapidly Advancing Staffing Firms,” we have no plans to decelerate in the future.
  • Incredible Futures: Join a team that doesn’t just talk about building the future; we’re shaping it.  Discover how AMN Healthcare is crafting incredible futures, one amazing career at a time.

Job Summary

    The Manager, Contracts leads, develops, and is responsible for the operations of the Client Contract Administration team members in support of the Shared Services overall strategy by leading team-level performance, coaching team members, and leading central initiatives in alignment and partnership with Shared Services and business line leadership. This position develops a team of Client Contract Specialists who review contract terms for candidate qualifications and credentialing requirements.

    Job Responsibilities

    • Responsible for team operations supporting the AMN Language Service Contracts department by coaching individual performance, reinforcing exemplary customer service and creating an inspired team.
    • Balances workload requirements across the team while working closely with internal partners such as Billing, Client Receivables, Traveler Contracts, and Sales to ensure Client Contract Entry deadlines are achieved accurately and efficiently and business partners are satisfied.
    • Monitors compliance with AMN’s Sarbanes Oxley, legal, tax, and financial policies and procedures by ensuring vital reviews and approvals take place.
    • Advances issues across Business Services or Sales partners for the purpose of improving back-office efficiencies and delivering value-added client services.
    • Identifies key metrics that quantify and measure performance by generating business reports in order to diagnose potential opportunities and ensure team goals and objectives are met.
    • Mentors team members on many critical job functions, including building soft skills and improving technical skills with software systems, thereby improving overall team performance.
    • Partners with the Legal and Sales department to develop contract language that adheres to State and Federal guidelines and industry standards.
    • Updates policies and procedures based on an assessment of the current business environment and feedback from team and management to continually improve response time and risk management.
    • Conducts and interprets compliance audits for accuracy and requirement fulfillment to address non-compliance and mentor individuals to elevate their performance as part of the Audit committee.
    • Identifies process improvement opportunities based on aggregate performance results to propose, plan (people and resources), and complete dynamic initiatives within and across quality service teams.

    Key Skills

    • Sales/Negotiation Skills
    • Leadership skills
    • Ability to multi-task
    • Excellent written and verbal communication skills


      Education & Years of Experience

      • Associate's Degree plus 5-7 years of work experience OR High School Diploma/GED plus 7-9 years of work experience


      • Certified Federal Contracts Manager (CFCM) (Preferred)
      • Certified Professional Contracts Manager (CPCM) (Preferred)

      Additional Experience

      • Government Contracts experience
      • Experience supporting sales team members
      • Experience with broad contract and/or customer service experience in a fast-paced work environment
      • Supervisory and project management experience
      • Experience working with Master Service Agreements, Addendums, and Purchase Orders

      Work Environment / Physical Requirements

      • Work is performed in an office/home office environment.
      • Team Members must have the ability to operate standard office equipment and keyboards.

      AMN Healthcare will provide reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job.

      Our Core Values

        ● Respect ● Passion ● Continuous Improvement ● Trust ● Customer Focus ● Innovation

        At AMN Healthcare, our diversity, equity, and inclusion philosophy is grounded in the belief that we should respect all voices, seek different perspectives, and succeed when we act together as a positive force for all of humanity. AMN Healthcare strives to foster a workplace of belonging where all team members can be their authentic selves, where we can apply our collective skills to innovate solutions that empower the future of care. AMN Healthcare is an equal opportunity employer.

        Pay Rate: $92,500 - $110,000 Salary

        Final pay rate is dependent on experience, training, education, and location.

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